Refund Policy

1. General policy

PK Scale LLC operates a portfolio of digital products, each of which may set its own refund window and conditions on its individual sales or checkout page. The refund terms stated on the product you purchased always take precedence over this general policy. Where a product's own page does not specify a refund period, the terms below apply by default.

2. Default terms

Because our products are digital and typically provide instant access upon purchase, refunds are considered on a case-by-case basis and are not guaranteed unless a specific guarantee period is advertised for that product. Common reasons we do approve a refund include:

3. How to request a refund

To request a refund:

4. Processing

Approved refunds are issued to the original payment method through the payment processor or reseller that handled the transaction. Processing times depend on that processor and your bank or card issuer, and typically take up to 10 business days to appear once approved.

5. Purchases through third-party platforms

If you purchased through a third-party marketplace, reseller, or payment processor, that platform's own refund policy and process may also apply, and in some cases may be the only available path to a refund for that transaction.

6. Your legal rights

Nothing in this policy limits any refund or cancellation right you may have under mandatory consumer-protection law in your jurisdiction.

7. Contact us

PK Scale LLC
525 Randall Ave Ste 100, Cheyenne, WY 82001, United States
contact@pkscale.com